Customer Experience (CX) Solutions

Multilingual Call Centers

24/7 inbound/outbound support (German, English, French, Spanish, Italian and Arabic).

Native/Mother Tongue: Culturally nuanced communication for DACH, MENA, and EU markets.
C1/C2 (Advanced): Mastery in technical, industry-specific, and colloquial language.
B1/B2 (Intermediate): Ideal for general support, email/chat, and back-office tasks.

Omni channel Support

Calls, Email, chat, and social media.

First Call Resolution (FCR)

90%+ resolution rate.

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